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I use email to send messages from my unit to cell phones. How is SMS different?
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Which SkyTel units are eligible for SMS service?
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Are there any special requirements to use
SMS?
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I have a RIM unit (850/950 or 857/957) and BlackBerry or Mobile Mail service. Is there anything special I need to do to use the service?
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Is SMS available
for SkyTel eChat service?
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Who can I
communicate with using SkyTel SMS?
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How does the service work?
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Will SMS messages count against my current message and character allotment?
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What will happen if I try to communicate with
a cell phone that is not not currently available?
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Can I receive or send an SMS message without subscribing to SkyTel
SMS?
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I use email to send messages from my unit to cell phones. How is SMS different?
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With
SkyTel Inter-Carrier SMS, SkyTel customers can now originate text messages using phone number only addressing. You simply enter the recipient's 10-digit phone number as the recipient's
email address in your unit's address book. SkyTel customers will be able to send, receive and reply to messages from
SMS-enabled cell phone customers quickly and
easily.
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Which SkyTel units are eligible for SMS service?
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Any SkyTel 2Way
ReFLEX unit (for example: Motorola Talkabout T900, Glenayre AccessLink II, Motorola Timeport P935, etc.) and any
SkyTel Wireless Email unit on Cingular (RIM 950 or 957) or Motient networks (RIM 850 and 857) can be enabled for SMS messaging,
if the current SkyTel service plan includes
(or can include) a 10-digit Personal Access
Number.
If you're not sure whether you have an eligible unit, please contact your SkyTel Sales Representative or contact SkyTel Customer Service.
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Are there any special requirements to use SMS?
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Yes. You must have a 10-digit SkyTel Personal Access Number to receive messages. Current customers without a Personal Access Number must add one to their account prior to service activation.
Customers using RIM units and BlackBerry or Mobile Mail services, please see the next question.
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I have a RIM
wireless handheld (850/950 or 857/957) and BlackBerry or Mobile Mail service. Is there anything special I need to do to use the service?
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Yes. To use SkyTel SMS service you must change your
Message Service to �SkyTel� from
�Desktop.� Remember to change the Message
Service back to your email service to resume
your regular wireless email activities.
You must also
have a 10-digit SkyTel Personal Access Number
to receive and to reply to SMS messages.
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Is
SMS available for SkyTel eChat service?
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No. Because SMS
customers must have a Personal Access Number,
eChat customers must upgrade their service
plan to take advantage of SMS services.
Contact SkyTel Customer Service for more
information.
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Who
can I communicate with using SkyTel SMS?
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In the U.S.,
connect to SMS-enabled cell phone customers of
all of the major wireless phone networks in
the U.S. and hundreds of other U.S. regionally
based carriers. Originate, send, receive and
reply to messages from any VoiceStream,
AT&T Wireless, Verizon, Nextel, Cingular,
or Sprint PCS customer, among many others.
You can also
communicate with International customers.
Currently, service is available in North
Central & South American locations, some
Pacific Rim countries, and the U.K. Additional
countries are in the works.
Click to check current
network and carrier availability, or
contact your SkyTel Sales Representative for
more information.
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How does the service work?
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SkyTel communicates with a third-party provider via the SkyTel WCTP Gateway. The provider receives messages from SkyTel addressed with simple phone numbers, and routes them to the proper carrier based on a quick look-up in a hosted wireless directory database.
Customers of other wireless carriers who have connections to the service provider will also be able to send messages to SkyTel customers simply by addressing the message to a SkyTel 10-digit Personal Access Number. The provider will route the message to SkyTel for delivery to the SkyTel customer.
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Will SMS messages count against my current message and character allotment?
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Yes. SMS messages
that you send or receive will be charged against your base plan allotment. Error messages will not be charged.
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What will happen if I try to communicate with
a cell phone that is not currently available?
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If you send a message to a
cell phone that is not currently available, or to a
cell phone that does not subscribe to their carrier's SMS service, you will receive an error message.
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Can I receive or send an SMS message without subscribing to SkyTel SMS?
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You will be able to receive an SMS message if you currently have a 10-digit SkyTel Personal Access Number; however, you will not be able to reply to it. You will not be able to originate any SMS messages without subscribing to the service.
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